1. Introduction

Payra Port Authority ('we,' 'us,' or 'our') is committed to protecting the privacy of Users ('you' or 'your') of the Payra Port Authority Smart Access Management mobile application(s) (the 'App(s)'). This Privacy Policy explains how we collect, use, disclose, and protect your personal information in connection with the App(s).

2. Information We Collect

User-Provided Information:

When you create an Account or use the App(s), we may collect the following personal information:

• Name
• Contact information (e.g., email address, phone number)
• Job title or designation
• Organization or employer
• Access Credentials (e.g., username, password, PIN)
• Biometric data (e.g., fingerprints, facial recognition data) (if applicable and with explicit consent)
• Any other information you choose to provide

Automatically Collected Information:

When you use the App(s), we may automatically collect certain information about your device and usage, including:

• Device information (e.g., device type, operating system, unique device identifiers)
• IP address
• Usage data (e.g., app features used, access times, transaction history)
• Location data (if applicable and with consent)
• Log data (e.g., system activity, errors)

Information from Other Sources:

We may receive information about you from other sources, such as background check providers (if applicable and with consent), other Port systems, or government agencies, as necessary for security and compliance purposes.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and administer the App(s) and its features.
• To facilitate and manage access control to the Port.
• To verify your identity and authenticate your access.
• To monitor and analyze App(s) usage and performance.
• To improve the App(s) and enhance user experience.
• To detect, prevent, and address security risks and fraudulent activities.
• To generate reports and analytics related to Port operations.
• To communicate with you regarding App(s) updates, security alerts, or other relevant information.
• To comply with applicable laws, regulations, and legal obligations.

Specific Examples:

Biometric data may be used for secure and efficient access control at Port entry points.

Location data may be used (with consent) to provide location-based services within the Port or to improve security monitoring.

Usage data may be analyzed to identify trends and improve Port operations planning.

4. Disclosure of Your Information

We may disclose your personal information to the following categories of recipients:

• Service providers who assist us in providing and supporting the App(s) (e.g., IT service providers, data hosting providers).
• Government agencies or regulatory bodies, as required by law or legal process.
• Law enforcement authorities, in connection with investigations or legal proceedings.
• Other Port authorities or stakeholders, as necessary for security, safety, or operational purposes.

We will only disclose your personal information when it is necessary for the purposes described in this Privacy Policy or as required by law.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Encryption of data in transit and at rest.
• Access controls and authentication mechanisms.
• Regular security assessments and vulnerability testing.
• Secure storage of data.
• Employee training on data security best practices.

In the event of a data breach, we will take appropriate steps to mitigate the harm and notify affected users and relevant authorities as required by applicable law.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period may vary depending on the specific purposes for which the information was collected and legal requirements.

We may retain anonymized or aggregated data for statistical or research purposes.

7. Your Rights

You may have certain rights regarding your personal information, depending on applicable data protection laws. These rights may include:

• The right to access your personal information and request a copy of it.
• The right to correct any inaccurate or incomplete personal information.
• The right to request the deletion of your personal information, subject to certain exceptions.
• The right to object to the processing of your personal information in certain circumstances.
• The right to data portability (if applicable).
• The right to withdraw your consent to the processing of your personal information (where processing is based on consent).

To exercise your rights, please contact us using the contact information provided below.

8. Children's Privacy

The App(s) are not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

9. International Data Transfers

Your personal information may be transferred to and processed in countries outside of Bangladesh. We will take appropriate safeguards to ensure that your personal information is protected in accordance with this Privacy Policy and applicable data protection laws.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy within the App(s) or on the Payra Port Authority website, and we may also provide other forms of notice, such as email.

Your continued use of the App(s) after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: [Contact Information]